On January 15, Blackboard disabled the Crocodoc inline grading service within the assignment tool. We have been working closely with Blackboard Support to resolve implementation issues for the New Box View tool which is designed to replace Crocodoc. In the meantime, here are your options for commenting on student submissions in Blackboard.
If you have already created your assignments, please note that you can still grade an assignment, and the grade will transfer to the grade center, but you will not be able to add comments and annotations on the paper within Blackboard. If you would like the student to view your comments, you will have to make the changes offline by downloading the student submission and re-uploading it through the attachment feature of the assignment tool. Please see tutorials for details.
For individual assignments: http://www.instruction.uh.edu/knowledgebase/how-to-download-grade-return-individual-students-assignment/
To download all assignments into a .zip file: http://www.instruction.uh.edu/knowledgebase/how-can-i-download-all-assignment-submissions-in-a-zip-file/
Alternatively, you can create your assignments within the Turnitin tool which allows inline mark-up. To learn more, please review the various tutorials we have for Turnitin: http://www.instruction.uh.edu/knowledgebase_category/turnitin/
We regret the inconvenience that this may cause you and your students. If you have any questions, please email email@example.com.