How to Communicate with Students

In Blackboard Learn, you have two main options to communicating with your students – Messages and Email. While the tools can be used simultaneously, it is recommended you choose either Messages OR Email.

The table below will help you choose which communication tool will work best for you.

Email
Messages
Sent to user’s external email (the email they have listed in PeopleSoft) Sent within Blackboard Learn
Sent messages found in sender’s external email system Sent messages found in Learn Messages tool
When users reply to any emails, the reply is sent to the sender’s external email address When users reply to messages, the response is kept within Learn
Can limit who can email whom Cannot limit who messages whom
Deleted messages can be found in the external email system No record of deleted messages

Once you decide which communication tool will work best for you, see these posts for more information on the specific tool: